This privacy notice tells you what to expect us to do with your personal information.
- Contact details
- What information we collect, use, and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- How to complain
Contact details
Email: nationalivnetwork@gmail.com
What information we collect, use, and why
- Names and contact details
- Addresses
We collect or use the following personal information for NIVN updates or marketing purposes:
- Names and contact details
- Addresses
- Records of consent, where appropriate
Our Legal Basis for the collection and use of your data
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.
Our legitimate interests are:
- We may collect your personal data in order to offer opportunities and information relating to the activity of the National Independent Visitor Network, that may be of value and interest to you.
Where we get personal information from
- Directly from you
- Family members or carers
- Other health and care providers
- Social services
- Charities or voluntary sector organisations
- Schools, colleges, universities or other education organisations
- Publicly available sources
- Councils and other public sector organisations
- Personal information may be generated by website visitors contacting the National Independent Visitor Service via the published email contact.
How long we keep information
We will keep your personal information for one-year after which point it will be deleted.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
4 December 2024